These Terms and Conditions govern your use of the Craftyngs website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before using our services.
1. Products and Orders
• All products are described as accurately as possible. For custom-made items, you will receive a photo for approval before dispatch.
• Orders for ready-made products are dispatched the next working day. Custom-made products require at least 5 working days for completion before dispatch.
2. Pricing and Payment
• All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.
• A delivery charge of £4.95 applies to all orders under £25. Orders of £25 or more qualify for free UK delivery.
• Payment must be made in full at checkout using the payment methods provided on our website. Orders will not be processed until payment is received.
3. Delivery
• We deliver only within the United Kingdom via Royal Mail. Additional charges apply for international shipping and no local collection is available.
• Tracking information will be provided upon dispatch.
• Delivery times are estimates and may vary due to circumstances beyond our control.
4. Returns and Refunds
• Please refer to our [Return Policy] for details on returns, exchanges, and refunds, including eligibility and procedures.
5. Intellectual Property
• All content on this website, including images, text, logos, and designs, is the property of Craftyngs and is protected by copyright and intellectual property laws.
• You may not use, reproduce, or distribute any content from this website without our written permission.
6. Privacy and Data Protection
• Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data.
7. User Conduct
• You agree not to misuse our website or engage in any activity that could harm our business or other users.
• Prohibited actions include, but are not limited to, fraudulent orders, unauthorized access, and the distribution of harmful software.
8. Limitation of Liability
• Craftyngs is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our total liability for any claim related to your purchase is limited to the amount paid for the product in question.
9. Third-Party Links
• Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.
10. Amendments
• We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the revised terms.
11. Governing Law and Dispute Resolution
• These Terms and Conditions are governed by the laws of England and Wales.
• Any disputes will be resolved under the exclusive jurisdiction of the courts of England and Wales.
By shopping with Craftyngs, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions, please contact us before placing your order.